Email: support@tvtigers.com
GET SUPPORT. ALWAYS.
Frequently asked questions
Option 1. The basic remote will turn the box on and off using the power button.
Option 2. Unplug the power cord from the back of the box and plugging it back in will automatically power the box on.
Option 3. If you have an upgraded remote it will power the box off ONLY due to the dongle not receiving power when the box is shut off.
Go to the settings option on the home screen and choose > Network > select network you would like to connect to via Wi-Fi > put in Wi-Fi password > select enter on the on-screen keyboard and the system will connect.
This is the line of apps at the bottom of the screen that can be manipulated by pressing the Plus (+) button. All the apps with a check mark will appear on the favorite bar. You can add and subtract apps by clicking the ok once the app is highlighted in the favorite bar drop down.
Select Settings from the home screen > Storage & Reset > Internal Shared Storage > Cached Data > and finally the OK button. Once this is complete press the ok button on the clean memory selection 3-4 times. Note: If the cache has not been cleared in the last five days reboot your box immediately for these steps to take effect.
Boxes: We provide a partial refund as the equipment is no longer new after use. If the equipment is faulty we provide a full refund.
Accessories: No Refunds Keep in mind: The product works as advertised and our boxes come with a 2 Year Warranty to protect your investment.